No back button on product page
This happens on both mobile and desktop: when I click my Store, then click a product, there is a bug in that there is no way to get back to product listing page (the store page). Additional problems: For admins: from the single product page, when I hit the browser's back button, it takes me to the Beacons website (not my store) even though the URL is showing as https://links.photolo.co/store . For users, when I hit the browser's back button, it takes me back to the product listing page, which is good. As both an admin and user, if I go directly to https://links.photolo.co/store in an Incognito window, it goes to the Beacons website (not my store). This makes the link unshareable. This is pretty important if I want to share my store link directly to users.
One-Sheet Link Is Only Linking To Home Page
Hello! I am trying to share our one-sheet link with professionals on LinkedIn but it is not linking to our talents roster one-sheet link instead it is sending them to the Beacons homepage, which you can understand why this is not very helpful for our business' purpose of using this feature.
TikTok Video Block blanked screen
I was editing my page and adding links, then a pop up came up and said I noticed you added a link to tiktok do you want to add a video link? I clicked on yes, and then it deleted EVERYTHING on my page to bring up the video block.
Case Studies on the Media Kit have continuous errors sometimes showing all, and accurate statistics for my talents. Sometimes it doesn't show any, sometimes it shows none for some of the stats, and sometimes it works entirely but it seems very random.
no emails or test emails are being received
despite saying "sent" and the email count coming down (on free version) emails and test emails are not being sent. getting invalid email responses from domains that are valid. same error for gmail, icloud, and yahoo domains.
Issue with alternate Link-In-Bio Sites
So my one client has a link-in-bio initial site set up but I made another one for her and she likes it more so she uses it (within the same account) instead. When we are going to her secondary link-in-bio site to click header on that, it switches to her initial link-in-bio site and it wont let us edit the header information on her secondary one. So it just keeps glitching.
Introduction Video and Case Studies Issues
I wanted to request the ability for our talent accounts managed under our agency account be able to also interchangeably use our links for things like deliverables posted on the agency socials of the talent in our talents mediakits. I feel that it should be an ability to just use a video link in general because there are tons of UGC creators online even who don’t post their deliverables on their own socials but want to use content they created that are posted on other profiles like brand profiles as far as our the case studies went and stuff. We should be able to link any video and those who are viewing our media kits should just verify this information. For example, unfortunately because there is no direct upload for our talent (or us on behalf of our talent), to upload a video pitch (aka introduction video for their mediakit), we need to use a link from only YouTube or Instagram reels (not sure why not tiktok as well?), but our talent doesn’t want to post this video directly to her profile as it doesn’t match her usual content that she posts so as her agency and representation we are posting it (have) on our profile for her to share, but the link won’t work because it’s not through her connected accounts. She would post it on her own accounts if it had the ability to use a private / hidden video as the video pitch but it is only capable if it’s a public video currently posted and accessible on her profile. You can see where our dilemma is. A lot of our creators feel the same and wish for us to post it on our agency profiles instead. Can I also suggest the direct video upload option please?