Bug Reports

I sold my first product through a link in my Instagram bio but the people who bought my product did not receive confirmation and did not receive the link to my product either. Can you help me because I did not receive the money from my 2 sales on beacons or on PayPal although everything is up to date and yet the person has been debited to his bank account. Thank you for helping me and getting back to me quickly!

Hi team, I've created two types of appointments and none is working. My clients can't book a call because the calendar options say that there is any slot available. I've resynced my google account, I have added zoom as an option, I have reviewed every single aspect of the backend set up, but nothing seems to make this work. Could you please review this feature or explain to me what is possibly blocking this from working? Thank you so much

Hi fix the text block I have checked the help page but I found no solution. Every time I press enter to go to another line it creates double spacing below but it should go just to another line but it creates 2 lines. I attached pictures and also from another Link Bio creator it have normal spacing. Please fix this. Text in blue is from another Link Bio creator https://help.beacons.ai/en/articles/6446644-text-block Please add arrows to gallery so it's easier to swipe and for phone swiping and with mouse scrollbar. Is possible just to show Instagram block without header only pictures ? and small header it's from Instagram without text description. Best regards, Luka

I received an email that now I can send marketing emails as my account was revised, yet, I am trying to send a TEST email and it is not delivered. I used different emails to test.

Hi Beacons team, I've encountered two issues while using the Media Kit feature: YouTube Linking Issue • When I try to link my YouTube channel in my Media Kit, it links all the YouTube channels under my Google account. • I have both a public YouTube channel (where I create content) and a private channel (which I use for browsing). However, I only want to display my public channel in the Media Kit. • Previously, this wasn't an issue, and I could link just one channel. Can you add a way to select/deselect channels? "Read More" Button Not Working in Case Studies • In the Case Studies section, when I click "View Info" to see more details, there's a "Read More" button in the description. • It used to expand the text when clicked, but now it closes the window instead. • This makes it impossible to read the full case study description. I would appreciate it if you could investigate and fix these issues. Thanks! This is my mediakit for reference: https://beacons.ai/itsjackandchloe/mediakit Thank you so much! Best, JACK

Everytime i turn one on it keeps multiplying and not showing all of them

I'm trying to upload the cover image of my product and I get this error: Oops! Something went wrong. Please reload the page to try again. I already reloaded the page, I already deleted the cache, I opened it from another browser and nothing, I've been trying for 2 days and nothing.

if the social media links are being updated in the account settings, they are not updated in any of the automations, nor if an existing broadcast is being duplicated. instead, they are only updated if user creates a new automation or a new broadcast. If user has 10 automations active with 15 emails inside, he would need to change the social links in the footer 150 times!! that seems un productive, considering it is a general overall setting. please correct the update of social links not only when creating a new broadcast, but also to be updated to current automations and if an old broadcast is being duplicated

please check my youtube autopilot is not working, the shorts still show