Bug Reports

Hey team, I've noticed that the emails, on Outlook, are landing on SPAM folder (on gmail is landing correctly). Plus, none of the emails I've opened on both outlook and gmail accounts have counted to the open rate. My last 3 emails I don't even know if my email list is getting the emails, opening them or even clicking on the link since nothing is being updated on the dashboard. Could you please take a look at this? Thank you.

my link in bio does not work. i have free plan. what's the issue?

Hi there, I am trying to change the width of the download button in the email editor and it is not working. I can do this comfortably with the CTA button but not the download button. For some reason, it is stuck on 200px, and when I change this to let's say 300px, I click out of it and it goes back to 200px. I'd appreciate it if it can be fixed thanks! I have also attached a screenshot to clarify.

I sold my first product through a link in my Instagram bio but the people who bought my product did not receive confirmation and did not receive the link to my product either. Can you help me because I did not receive the money from my 2 sales on beacons or on PayPal although everything is up to date and yet the person has been debited to his bank account. Thank you for helping me and getting back to me quickly!

I received an email that now I can send marketing emails as my account was revised, yet, I am trying to send a TEST email and it is not delivered. I used different emails to test.

Hi Beacons team, I've encountered two issues while using the Media Kit feature: YouTube Linking Issue • When I try to link my YouTube channel in my Media Kit, it links all the YouTube channels under my Google account. • I have both a public YouTube channel (where I create content) and a private channel (which I use for browsing). However, I only want to display my public channel in the Media Kit. • Previously, this wasn't an issue, and I could link just one channel. Can you add a way to select/deselect channels? "Read More" Button Not Working in Case Studies • In the Case Studies section, when I click "View Info" to see more details, there's a "Read More" button in the description. • It used to expand the text when clicked, but now it closes the window instead. • This makes it impossible to read the full case study description. I would appreciate it if you could investigate and fix these issues. Thanks! This is my mediakit for reference: https://beacons.ai/itsjackandchloe/mediakit Thank you so much! Best, JACK

Everytime i turn one on it keeps multiplying and not showing all of them

I'm trying to upload the cover image of my product and I get this error: Oops! Something went wrong. Please reload the page to try again. I already reloaded the page, I already deleted the cache, I opened it from another browser and nothing, I've been trying for 2 days and nothing.

if the social media links are being updated in the account settings, they are not updated in any of the automations, nor if an existing broadcast is being duplicated. instead, they are only updated if user creates a new automation or a new broadcast. If user has 10 automations active with 15 emails inside, he would need to change the social links in the footer 150 times!! that seems un productive, considering it is a general overall setting. please correct the update of social links not only when creating a new broadcast, but also to be updated to current automations and if an old broadcast is being duplicated

please check my youtube autopilot is not working, the shorts still show