Need user removed
allmoniquedee
I need help removing one student’s access to my free course without taking the course offline or affecting anyone else’s access.
Course name: Paid To Play Guide
Student’s email: [email protected]
I checked Digital Products but couldn’t find an option to manage individual students or revoke access. Could you please remove this student’s access and let me know once it has been completed?
It was someone I asked to review the course for me. They never actually paid so I don't need to issue a refund because I gave them a discount code.
Jacob Choi-Durham
Hi allmoniquedee — thanks for reaching out with these details, this is really helpful. I understand you’re trying to revoke access for a single student ([email protected]) from your “Paid To Play Guide” course without impacting anyone else. Our team is going to look into the best way to handle this and we’ll follow up with next steps as soon as we can.