Manual Update Button for Media Kit
complete
d
david pavanello
The app urgently needs a button to update the Media Kit information manually, as it's not doing this automatically. The last update to my media kit was on the 25th and it's already out of date. I need this updated every day, because I'm talking about a job and not about fun. We need more commitment from the platform to its customers.
jusjayd
I tried to manually refresh my data from any social media account and it doesn't work.
Jacob Choi-Durham
updated the status to
complete
Manual data refresh for social accounts is now live from your media kit!
You can now manually trigger a data refresh for any connected social account, which is useful if your account data isn't syncing as expected. If you continue to see sync issues after refreshing, try disconnecting and reconnecting the account.
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Andrew Zhang
Hi david pavanello! We're happy to let you know that we now allow you to manually trigger a data refresh for any of your connected social accounts. If you're still facing issues, you may need to disconnect then reconnect your account
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Jacob Choi-Durham
Hey david pavanello — thanks for flagging this. Totally hear you on how urgent it is if your Media Kit isn’t updating automatically and you need it current every day for work. We’re going to take a look on our side and follow up as soon as we have more info.