Beacons nav bar covered on android mobile app
under review
aestheticjourneyapp
You made some recent updates and I have an Android phone. The nav bar at the bottom is covered by the features of the Android so I'm unable to navigate Beacon's nav bar. Can you please tell your developers to fix this? I am unable to use my Beacon's account through my Android mobile phone.
Jacob Choi-Durham
updated the status to
under review
Jacob Choi-Durham
Thanks for flagging this, aestheticjourneyapp — totally understand how blocking the bottom nav would make the app basically unusable on Android. A couple quick questions so we can narrow it down: which screen(s) in the Beacons app are impacted (home/dashboard, editor, analytics), or is the bottom nav covered everywhere? Do you remember when you first noticed it (right after a specific update vs. it’s been happening for a while)? And what’s actually overlapping the nav on your device — the Android system navigation buttons/gesture bar, or something else — and does it block all taps or only certain nav buttons?
aestheticjourneyapp
Jacob Choi-Durham it's covering everything on every screen.
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aestheticjourneyapp
Jacob Choi-Durham I noticed it probably about a week ago.
aestheticjourneyapp
Jacob Choi-Durham Any updates? It's still not fixed
Jacob Choi-Durham
aestheticjourneyapp: Are you using our Android mobile app or is this just through your web browser?