Ability to delete a course once sales have been made
J
Jacky Zhu
Merged in a post:
High Ticket Course Removal Option
jasonstrategist
If selling a course on beacons product page does a great job but what if one sells a higher ticket option where the creator adds the client to the course say via PayPal and the client/person has to make a payment arrangement and they fail say around 5 try's similar to what beacons has already for us creators? We need a option for the course product to have it open or the option to close it until payment is solved for those scenarios.
Jacob Choi-Durham
Hello jasonstrategist — thanks for sharing this, super helpful context. We understand the need for an option to keep a course product open vs. temporarily close/restrict access when a higher-ticket client is on a payment arrangement and their payments fail multiple times. We’re going to take a closer look on our side and follow up with you soon.
jasonstrategist
Jacob Choi-Durham
Awesome thank you
Autopilot
Merged in a post:
Removing a course from my storefront
ceolyfe
Hello Beacons Support Team,
I’m currently unable to remove a course that I no longer offer, as it appears to be tied to previous sales. Could you please advise on how I can properly remove or archive this course from my storefront?
Thank you for your assistance.
Best regards,
Shandla Walker
Jacob Choi-Durham
Hi ceolyfe — thanks for reaching out! Just to confirm, are you trying to delete the course from your Beacons Store even though it has past sales? If so, that’s helpful context — we’ll take a closer look on our side and follow up with next steps.
ceolyfe
Jacob Choi-Durham Hi Jacob! Thank you for your response. Yes this is correct! The course does have past sales and all the payment plans have been successfully completed. Will you assist with helping me delete this course?